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Hospitality Training Courses

A hospitality career is a valuable opportunity for students interested in obtaining upper management and tourism positions in the hospitality industry. The field is diverse and can encompass a variety of businesses including casinos, resorts, hotels, and restaurants. A hospitality degree can provide fundamental training required for entering the industry, and management training helps develop professional skills and knowledge. Students can choose from a variety of job options at locations around the world.

Job Description and Responsibilities of Hospitality Degree Holders

Graduates can choose a position in the areas of travel, leisure, tourism, and management. Almost all positions focus on the high levels of customer service, along with adhering to company or corporate guidelines. Hospitality management enables students to learn how to manage and lead teams of employees. Responsibilities often require:

  • Working with the general public
  • Establishing clientele
  • Marketing and sales
  • High levels of customer interaction
  • Accommodating guests
  • Understanding basic accounting
  • Following company protocols and procedures
  • Leading a team of employees, including managers and staff
  • Strong problem-solving skills
  • Learning about budgets, revenue, and other financial fundamentals

Leisure and hospitality management degree programs can focus on three key areas, including arts and entertainment, food service, and hotels or resorts. Those who work in the arts and entertainment industry may be seasonal employees until a certificate is obtained. These businesses may include historical exhibits, fitness centers, or event venues. Those who work in food service may choose to work at full-service restaurants, bars, pubs, or nightclubs. The hotel industry attracts many graduates, and is the largest occupational group in the service industry. General responsibilities of managers include office and administrative functions, leading and training staff members, and meeting company and business goals.

Hospitality Career Options After Training

Hospitality management training offers many career options for students. A career may entail working as a:

  • Food and Beverage Manager

  • Hotel or Resort General Manager

  • Front Office Manager

  • Reservations Supervisor

  • Convention Service Manager

  • Resident Manager

  • Assistant Hotel or Restaurant Manager

  • Computer Manager

  • Marketing and Sales Director

  • Accounting Supervisor

  • Event Planner

  • Lodging Manager

  • Travel Agent

Hospitality Degree Courses, Certification, and Training Programs

A hospitality education can provide ongoing career options for students and graduates. Although a certificate is not required, obtaining one can help increase a student's skills and is an attractive asset for potential employers.

Training can be completed at a hospitality school. While a comprehensive education can be obtained through a 4-year degree program, many prospective students choose an associate degree program instead. MBA programs are also available.

Associate degree programs are available in specialized branches of hospitality management, including travel and tourism, airlines, and resorts. These programs can offer basic training and lay the foundation for a long-term career in the industry, or as a precursor to a hospitality management certificate.

A Bachelor of Science in Hospitality Management and Tourism is the most common bachelor's degree program available. Bachelor degree programs in tourism, travel, and hospitality management can provide training in a variety of areas, including:

  • Recreation
  • Travel and tourism
  • Convention and meeting planning
  • Food and beverage service
  • Destination services and travel
  • Leadership
  • Global trends
  • Marketing and sales
  • Revenue and forecasting
  • Technical applications

Certificate programs offer specialized opportunities for students. These can be obtained through a tech school or community college, and are commonly offered in food and beverage management, lodging, hotel business management, and travel. The shorter program and online options make hospitality management certification a valuable opportunity for many students. For students interested in travel, registration and certification is required to sell travel services. Although there are no Federal licensing requirements for this, nine states do require it. These States are: California, Illinois, Iowa, Ohio, Oregon, Rhode Island, and Washington. The Institute of Certified Travel Agents (ICTA) offers certification for those interested in pursuing a career for specific tours.

Hospitality School Accreditation

The Accreditation Commission for Programs in Hospitality Administration (ACPHA) is the accrediting body for most programs. Six regional bodies also accredit hospitality programs as part of the Association of Schools and Colleges.

Hospitality Management School Graduates Earning Potential and Employment Prospects

As the travel, leisure, and tourism industry continues to grow, the demand for professional managers and service workers is also expected to rise. Job opportunities in hotel management require at least an Associate degree in hospitality management, and a four year degree program can further enhance an employees skills and professional development. Resorts and hotels in particular offer many options. Jobs in this field can be stressful and fast-paced; they require quick problem-solving skills and a strong background in customer service.

Median annual earnings for hotel managers were $34,000 in 2002, while restaurant managers and supervisors made an average of $11.73 per hour. Travel agents earned an average of $26,630 in 2002.

Related occupations include:

  • Gaming service occupations

  • Security guards

  • Lodging supervisors

  • Motel operations supervisors

  • Franchise operators

  • Chefs, cooks, and other food preparation supervisors


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